Deliveries and returns


Free delivery within the Delivery Zone

Delivery within mainland Spain: 1 – 2 working days. Madrid (postcodes in 280XX format): if the order is passed before 12am, the delivery takes place the same day during the afternoon.

Delivery to rest of Europe: The delivery period is 2-6 working days in the Delivery Zone.

Product returns

Products may be returned free of charge within fourteen (14) working days of receipt of the product.

Without prejudice to the limitations to the right of cancellation related in the specific section of the Legal Notice, products may be returned in their original package to the next address: PERFUMES LOEWE: C/ Isla de Java 33, Madrid 28034. To return a product, please read the information available in the Cancellation section in our Legal Notice.

For the count of the delivery times, the following days will not be taken into account: weekends, Spanish national bank holidays, Community of Madrid bank holidays or the autonomous community bank holidays where the ordered products have to be delivered, nor the national specific bank holidays where the products have to be delivered, in the case of another country within the Delivery Zone.