Delivery and Return

The delivery will be of 5 to 7 working days within the city of México, and for the rest of the country of 7 to 10 working days. Will be considered as non working days, days declared as public holiday by law, as well as Saturdays and Sundays.

All the information of the products exposed in our website is exact; however, if by mistake, the product received is different from its description, you will be able to return it, sending it in its original condition, within 3 days after the reception of the product, and after sending an email to mxshoploewe@perfumesloewe.com.

Once received, the products returned will be processed within 7 to 10 working days. The time required for the refund may vary and depends on the emitting bank. Please contact your bank for more information.