Delivery and returns

Free delivery within the Delivery Zone
· Delivery within mainland Spain: 1 – 2 working days
· Delivery to rest of Europe: The delivery period is 2-5 working days in the Delivery Zone, except for Romania, Greece, Lithuania and Estonia, for which the delivery period is 7-10 working days.

Product returns

Products may be returned free of charge within seven (7) working days of receipt of the product.
The products may be returned in their original package to the next address: PERFUMES LOEWE: C/ Isla de Java 33, Madrid 28034. To return a product, the Customer may contact SEUR or FEDEX.


For the count of the delivery times, the following days will not be taken into account: weekends, Spanish national bank holidays, Community of Madrid bank holidays or the autonomous community bank holidays where the ordered products have to be delivered, nor the national specific bank holidays where the products have to be delivered, in the case of another country within the Delivery Zone.